Privacy Policy

ThawAI may collect information you provide when creating and using your account, including your account information, profile background, professional context, and information you choose to save within the product.

When using features such as New Intro, you may provide screenshots, pasted profile information, names, goals, or other context about a person you want to contact.

ThawAI may also store information created through your use of the service, such as generated introductions, relationship statuses, meeting preparation, follow-up messages, and practice sessions.

We use information you provide to operate ThawAI and deliver the features you request.

This includes generating personalized introductions and conversation guidance, preparing meeting context, supporting practice sessions, tracking relationships, managing account usage, and improving the reliability of the service.

Profile information you choose to save may be used to make ThawAI output more relevant to your real experience and goals.

Some ThawAI features rely on third-party technology providers to process information needed to provide the service.

For example, information submitted for AI-powered features may be processed by the artificial intelligence provider used by ThawAI in order to generate the requested response.

Account and application data may also be processed through infrastructure and database providers used to operate ThawAI.

The Nearby feature may request access to your device's location through your browser.

If you grant permission, your approximate latitude and longitude may be used to search for relevant professional groups, associations, or places near you.

You can decline browser location permission. Nearby may not function as intended without location information.

Paid ThawAI subscriptions are processed through Stripe. Payment information submitted during checkout is handled by Stripe according to its own privacy and security practices.

ThawAI may receive information related to your subscription, such as your selected plan and payment or subscription status, but sensitive payment-card processing is handled by the payment provider.

ThawAI does not need to publicly display your saved networking information in order to provide the service.

Information may be shared with service providers where necessary to operate features such as authentication, data storage, AI generation, payments, hosting, and location-based search.

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, security, or integrity of ThawAI, its users, or others.

ThawAI may retain account information and content associated with your account while your account remains active and as reasonably necessary to operate the service.

Some information may need to be retained for legitimate operational, security, billing, or legal purposes even after it is no longer visible in the product.

We use reasonable technical and organizational measures designed to protect information handled by ThawAI.

No online service can guarantee absolute security, and you are responsible for protecting access to your own account and login credentials.

You can choose what profile information and professional context you provide to ThawAI.

You can also control whether your browser grants location permission for Nearby and can edit or remove information through product features where those controls are available.

Questions or requests regarding your information can be sent to the contact address below.

We may update this Privacy Policy as ThawAI changes. When material updates are made, the date shown at the top of this page may be updated to reflect the revised policy.

Questions about this Privacy Policy or how ThawAI handles information can be sent to jointhawai@gmail.com.